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Contact OFFSPRING UK Customer Service

How to Reach a Person at OFFSPRING UK

Verified Contact Information
  • +44 330 100 1904

Customer Service:

  • +44 800 102 6826
    Gift Cards

Customer Service:

offspring@buyatab.com
Gift Cards
help@offspring.co.uk
sar@offspring.co.uk
Send Message

OFFSPRING UK Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular OFFSPRING UK Phone Number
+44 800 102 6826
Average Hold Time
Less than 1 minute
Most Popular OFFSPRING UK Email Address
offspring@buyatab.com
Issue Resolution Rate
Low (6% reported full resolution)
Contact Method Distribution
98% phone, 2% email
Common Reasons for Contact
Return/ replace, request for information, shipping and delivery
View full overview

How to Contact OFFSPRING UK?

How to Contact OFFSPRING UK?

Two helplines are active to consult the business representative for different matters. The Offspring UK contact number +44-800-102-6826 is for queries and concerns regarding gift cards. Clients with general issues and inquiries can dial Offspring's customer service phone number +44-330-100-1904 for an efficient response between business hours. Calling is best for all matters requiring immediate assistance, yet it might not always ensure an effective response. Customers unable to resolve their issues on the phone can consult Office Holdings Limited in person at Classic House, Martha's Buildings, 180 Old Street, London, England EC1V 9BP, United Kingdom, for better assistance. The times specified for consulting Offspring UK customer care by phone or in person are between 8:00 AM and 6:30 PM from Monday to Friday and Saturday between 8:30 AM and 4:30 PM.

To contact Offspring UK customer service for queries regarding gift cards, users can email offspring@buyatab.com between business hours. The company has also published the email address help@offspring.co.uk to seek assistance with general issues and inquiries. Those seeking to submit general queries and complaints to the business representatives can use the Offspring customer service email sar@offspring.co.uk to write to them. The customer care team generally responds to requests via email within 5 days. Since the reply is not prompt, emailing is comparatively less feasible than calling the Offspring customer service phone number for urgent matters.

The Offspring website features plenty of information regarding the company's products and policies and contact details to reach the agents when required. Users with queries and complaints can email Offspring UK customer service or call the published helplines for efficient assistance. You can also share your complaints, feedback, and order issues directly via the website or use the published information to resolve your problems through self-help.

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Contact Information

OFFSPRING UK Website:

OFFSPRING UK Help Center:

Corporate Office Address:

Office Holdings Limited
Classic House, Martha's Buildings, 180 Old Street
London, England EC1V 9BP
United Kingdom

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 6:30pm

Saturday: 8:30am - 4:30pm

More contact details

Summary of OFFSPRING UK Customer Service Calls

479 TOTAL
CALLS
00:00 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call OFFSPRING UK?

Shipping and Delivery Question:

  • “I haven’t received My parcel and it has been sent back to offsprikg”
  • “Delivery not recieved”
  • “Wrong address”

Return/ Replace Question:

  • “Trainers fault return , shop closed”
  • “Change of address”
  • “Regarding a return item”

Request for Information Question:

  • “Raffle update”
  • “Need help with an address change”
  • “Update on my order”

Product/ Service Question:

  • “Trainer defect”
  • “Order air force but I put the wrong address”
  • “Problem with my older”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Cancel my order”
  • “Order cancellation”

Refund Question:

  • “Refund”
  • “Refund issue”
  • “Refund not received”

Staff Question:

  • “Unhappy with service”
  • “Customer service”

Payments and Charges Question:

  • “No invoice”
  • “Was given a discount code instead of a partial refund which I was promised”
  • “Fraud”

Account Question:

  • “Forgotten my password been trying to get it back put doesn’t come through”
  • “Password reset”

Website/ Application Question:

  • “Trainers Nike NG offline trainers (black) - The price on website is £110 (56%) which means it should be £48. On the website when you go to purchase the trainers it says £80”
  • “Troyble with website”

Other Question:

  • “Online order”
  • “My order”
  • “Query”

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